If your product is within our warranty period and you believe that this should be covered by our warranty, you will have to contact the dealer from whom you purchased the furniture.

If the furniture is not covered by our warranty we recommend that you contact a local professional and enlist their services.

No. All our textile covers must be gently dry cleaned with perchloroethylene. As according to the ‘P’ symbol.

We do not recommend it.

An Eilersen sofa is produced according to the specifications instructed when the item is purchased. We always seek to improve our furniture so small changes can have been applied since your original purchase. Also, the material changes overtime and different fabric batches can have small color variations.

If you are interested in adding more Eilersen products, please contact one of our dealers and follow their instructions. You can find a dealer here.

To ensure that you receive the proper information and all your questions are answered properly, we must refer you to one of our dealers. You can find a dealer here.

In that case you would need to contact the dealer from whom your purchased your Eilersen product, they are in charge of servicing and handling any issues with our products.

Please contact us here, while stating where you live and what you are interested in, then our skilled sales personal will help you get the Eilersen product you desire.

We will be happy to show you around our beautiful showroom, but you need to book an appointment in advance through one of our dealers. You can find a dealer here.

We will be happy to help you try and find a specific Eilersen furniture at one of our dealers. Please contact us here, and we will get back to you as soon as possible.

Yes, we can provide you, upon request, with a fabric swatch, either contact you local dealer or contact us here. For information about the textile and its properties you need to discuss this with our dealer, or see more here.

Yes, at our facilities in Skamby we arrange for a stock sale 1 or 2 times pr. year. Here you can find a wide range of our sofas, tables, chairs, footstools and pillows etc.

It is a wide range of photoshoot furniture, display models and 2. Sorting items.

All items are sold as seen and without warranty.

If you would like to receive updates about this please sign up here, or keep an eye on our Facebook page.

Yes and no, and Eilersen sofa is produced as instructed at point of purchase. This means that your sofa cannot go from being connectable elements to freestanding later on, and vice versa.

If you would like the change the legs or the original ones become damaged overtime please contact one of our dealers, they can help your order new ones.

Yes, if you contact one of our dealers here. They can assist you in regards to ordering new cushions.

Yes, if your sofa was originally ordered with detachable covers (if so, there is a Velcro strip underneath the sofa) we are able to produce new covers for you.

For specific details regarding this please go to our new cover section.

We offer a wide range of textiles and leather, each with its own properties and advantages, but for finding the best upholstery material for you, please reach out to one of our skilled Eilersen dealers. They can identify your specific needs and provide you with the best suitable textile.

You can find a dealer here.

You can also find more information on Eilersen’s textiles and leathers here.

This is not a short answer and deeper information can be found on the front page of our website.

We use the best possible materials for each part of the sofa, to ensure the high level of quality and comfort that is recognizable with our brand.

In short, our sofas consist of a solid pine wood frame, reinforced with beach and MDF. To create the seating comfort is created by durable nozag springs and high quality PUR foam topped of with a soft and comfortable down layer.

No, we at Eilersen are solely a manufacturing and producing organization, if you wish to purchase one of our products or need a quotation for a product please contact one of our local dealers here.

We offer a wide range of textiles, each with its own properties and advantages, but for finding the best textile for you, please reach out to one of our skilled Eilersen dealers. They can identify your specific needs and provide you with the best suitable textile.

You can find a dealer here.

For lost parts or repairs please contact the dealer from whom you purchased the furniture, they can assist you with your needs. Should that not be possible, please contact your nearest Eilersen Dealer.

Please refer to our section materials and care here you can find the specific instructions for all our products.

Yes, we offer My Eilersen solutions to a wide range of our collection. Here you have the opportunity to adjust the width of the furniture. All adjustments must be in 10 cm intervals.

It is also possible to increase the height of the legs by whole cm, up to +5 cm.

For further information please ask your Eilersen Dealer or contact us here.

Yes, at Eilersen we offer C.O.M options for our furniture. You can both bring your own fabric or leather. We reserve the right to reject a C.O.M., if we don´t find it suitable to process. We may ask see to see a sample first, before we can approve a C.O.M.

We do not offer any warranty of C.O.M supplied materials.

For further information please contact us here.